Privacy
Policy

This Privacy Policy explains how Astral Infotech (“Astral Infotech”, “we”, “us”) handles information when you visit https://astral-infotech.com or contact us. By using this website you agree to the practices described here.

Information we collect

• Information you give us. When you submit the contact form or email, call or message us, we collect your name, email address, company (optional), the service you're interested in and your message.
• Usage & device data. Like most websites, we automatically collect standard analytics data such as pages viewed, approximate location, referring source, browser and device type, via cookies and similar technologies.

How we use your information

• To respond to your enquiry and provide the services you request.
• To operate, maintain and improve the website and understand how it's used.
• To communicate with you about your project or request.
• To comply with legal obligations.

Cookies & analytics

We use Google Analytics 4 to understand website traffic and improve our content. Google Analytics sets cookies and processes data (including a truncated IP address and usage events) on our behalf. You can opt out via the Google Analytics Opt-out Browser Add-on, or by blocking cookies in your browser settings. See Google's Privacy Policy for how Google handles data.

Third-party services

• Google Forms / Google Sheets — contact form submissions are stored in Google Workspace.
• Google Analytics — website analytics.
• Calendly — if you book a call, your scheduling details are processed by Calendly under its own privacy policy.
• Firebase Hosting (Google) — serves this website and may log standard request data.

These providers process data under their own privacy policies. We do not sell your personal information.

Data retention

We keep enquiry information for as long as needed to respond to and manage your request and for our legitimate business records, unless you ask us to delete it. Analytics data is retained per our Google Analytics configuration.

Your rights

Depending on your location (including under India's Digital Personal Data Protection Act and the EU/UK GDPR), you may have the right to access, correct, delete or restrict use of your personal data, and to withdraw consent. To exercise these rights, email us at info@astral-infotech.com.

Security

We take reasonable technical and organisational measures to protect your information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

Children

This website is intended for businesses and is not directed at children under 16.

Changes to this policy

We may update this policy from time to time. Material changes will be reflected by the “last updated” date above.

Contact

Questions about this policy or your data? Contact Astral Infotech, Poojappura, Thiruvananthapuram, Kerala 695012, India — info@astral-infotech.com, +91 99955 00024.